Refund and Returns Policy

Effective Date: December 1, 2023

1. Return Policy

1.1. General Policy: Bhavana Weddings allows customers to return rented clothing items, subject to the conditions outlined below.

1.2. Return Conditions:

• Clothing must be returned in the same condition as received, without any damage.
• Tags and labels must remain attached to the clothing.
• Clothing must be returned by the agreed-upon return date specified during the rental process.

1.3. Minimum Rental Period: The minimum rental period is determined based on the specific clothing items. Please refer to the details provided during the rental process or contact our store for clarification.

1.4. Return Process:

• To initiate a return, please contact our store to confirm the return details.
• Customers are responsible for the cost of return shipping.

1.5. Late Returns: Late returns may be subject to additional fees. Please ensure timely return to avoid any extra charges.

2. Refund Policy

2.1. Eligibility: Refunds are issued only in specific circumstances, such as:

• The clothing item is damaged upon receipt, and the damage is not attributable to the customer.
• Bhavana Weddings is unable to fulfill the rental request.

2.2. Refund Process:

• Customers must contact our store within agreed  days of receiving the clothing item to report any damages.
• Refunds are processed after the returned item is inspected and deemed eligible for a refund.

2.3. Non-Refundable Items:

• Late fees for overdue returns are non-refundable.
• Initial shipping fees are non-refundable.

3. Contact Information

If you have any questions or concerns about our Refund and Return Policy, please contact us at:

• Business Name: Bhavana Weddings
• Email: info@bhavanaweddings.com

Please note that the terms of this policy are subject to change. It is recommended to review this policy regularly for any updates.